Dealer Sales
Sustainable Aquatics offers the best quality hatchery raised clownfish available anywhere, shipped direct to your shop via Fedex or UPS overnight delivery.
We have thousands of clowns! Your customers will be delighted with our fish, and so will you. Many dealers report 100% survival to sale!
Call or email for info or to order:
sales@sustainableaquatics.com
865-262-0507
Now shipping: Ocellaris, Black Ocellaris, True Perc, Clarkii, Tomato and Goldstripe Maroons
Terms of Sale: Wholesale
All our fish are captive bred and tank raised in a fully controlled environment at our dry floor hatchery in East Tennessee.
We are located near the hubs of both UPS and Fedex, allowing you the assurance of early next-day delivery.
We have a reputation for brightly colored fish that reach you in good health. We have customers who report 100% survival to sale.
For your convenience, we accept payment by credit card or store account. Please contact us regarding establishing an account. An account application may be downloaded in PDF format.
We ship on Monday through Thursday. Shipping charges are billed at cost, and are included in the invoice. We can fax or email this information prior to shipment.
Our aim is to keep our prices competitive, to ship high-quality fish, and to win your business!
Terms and Conditions
Please read the following information concerning our policies:
Returns and Cancellations
All sales are final. Due to the nature of live fish, we cannot accept returns.
Cancellations without penalty are accepted until 2:00 PM on the scheduled shipping date. Once packages are picked up by the carrier, cancellation is no longer possible. We regret any inconvenience.
Shipping Damage
Please contact us immediately if your shipment arrives damaged. Please do not refuse shipments, as this will only delay processing of your damage claim. Please save all packaging and damaged merchandise for possible inspection by the carrier.
Privacy Policy
By ordering from us, you grant us permission to collect and share your personal information as necessary to process and ship your order. We will not share your information with other parties for their marketing purposes. That's it in a nutshell, but please read the details below:
Our Commitment to Your Privacy
We value your relationship with us, and we know that respect for your privacy is the very foundation of that relationship. Since our company was founded we have built a reputation based on trust. Advances in technology have made safeguarding private information all the more important. We promise to safeguard the information you share with us.
About this Privacy Notice
This notice answers some important questions about customer information. It describes our privacy policies including how we collect, use and safeguard customer information. It also explains how you can direct us not to share certain types of information.
Who is Covered by this Notice?
This notice applies to all of our current and former customers.
What Kinds of Information Do We Collect?
We collect the following types of information about our customers:
Name, business name (if any), physical address, telephone numbers, email address, type of business
Payment history, account balances and other information about transactions you conduct with us on open account
Credit histories from references you provide
We call all of this information "Customer Information."
How Do We Use This Information to Your Benefit?
We use Customer Information to provide you with superior service and value. Sharing Customer Information can save you time because you're not continually supplying us with the same information. It can reduce the amount of email you receive because we send you only information that may truly interest you.
How Do We Protect Customer Information?
Our employees have access to Customer Information only when it will help you do business with us or help us do business with you.
Do We Share Information with Outside Companies?
We do not sell Customer Information to outside companies to use for their own marketing purposes. Outside organizations that help us provide you with products or services you request (such as delivery carriers) may receive Customer Information to help us provide you with these products and services. We may also provide Customer Information to companies that perform marketing services for us. These companies are obligated to keep Customer Information confidential. We also share Customer Information with others when it is required by law, such as to comply with subpoenas and summonses.
Our Web Linking Policy
Our web site may contain links to content provided by third-party sources. We cannot be held responsible for content found on any sites beyond our own.
Important Information for Dealers!
We recommend that you not mix wild-caught fish with hatchery-raised fish in your stock tanks. Wild fish may carry pathogens and parasites to which the hatchery-raised fish have never been exposed. Keep hatchery-raised fish in their own tanks, segregated by species. Your customers should have no problem mixing wild and hatchery fish in their home aquariums, provided they follow proper quarantine and husbandry procedures.
